how to solve complex challenges
Over three days participants will deepen their understanding of both the strategic and the tactical aspects of setting up social labs. This will include framing the business case for labs, setting the challenge, the relationship of scale to the overall strategy of the lab, practical details on the design of social labs, what a “Minimal Viable Social Lab” looks like, and more.
At the end of three days, participants leave with a clear idea of what it takes to design a social lab and how to go about this task. The course will consist of a combination of small group and plenary work, with many opportunities for peer learning. You will work in small groups to apply learning to your own challenges.
The course consists of six half-day modules. Four of these modules are focused on the team-challenge, resulting in participants learning how to design a social lab around their challenge. The goals of the course are:
Participants acquire practical skills and knowledge required to design social labs
Participants gain experience of the application of the labs approach to a real-world challenge
Participants leave with an understanding of how to make the business case for social labs